Robert Hall is an author, consultant, and speaker on the strategic impact of relationships. He is the author of This Land of Strangers: The Relationship Crisis That Imperils Home, Work, Politics and Faith. He joined the McCuistion Program to discuss Fractured Relationships and the multi-faceted affects those broken relationships have on society. You can find his programs by following the below links:
- Fractured Relationships and Their Impact on Our Personal Lives and Faith
- Fractured Relationships and Their Impact on Business and Politics
According to Robert Hall’s website, here is some more information regarding his background and accomplishments:
For the past decade Robert has mentored inner-city homeless families. He helped pioneer a community-based, relationship-centric model for preventing homelessness, implemented in 25 communities. He has witnessed firsthand the power of relationships in addressing poverty and homelessness.
Previously, Robert co-founded and was CEO of ActionSystems for more than 20 years, growing it to a 200-person relationship training, consulting, and software company with offices in the U.S., Canada, Latin America, U.K., South Africa, and Australia. He created the company’s Relationship Banking training series designed to enhance customer and employee relationships. He also helped create the Managing Local Markets system that focused on building strong local market relationships. Under Robert’s leadership, the company implemented these comprehensive customer and employee relationship management systems in more than 100 major organizations spanning 20,000 local markets, touching over 100 million customers on six continents. These systems applied cutting-edge information and technology to enhancing customer relationships. Robert sold ActionSystems to a public company in 2000 and continued as the chief executive of that unit until 2003.
During his tenure as CEO, Robert was named a finalist for Ernst & Young’s Entrepreneur of the Year for the southwest region. Southern Methodist University’s Cox School of Business named his company one of the fastest growing privately held companies in Dallas.
Robert began his career at Arthur Young as a consultant to corporations and government.
Robert’s first book, The Streetcorner Strategy for Winning Local Markets, a business best-seller, broke new ground in the CRM (customer relationship management) movement. He has authored more than 150 published articles and research studies on the topic of relationships and leadership. His work has been published and discussed in Forbes, The CEO Magazine and the Huffington Post – where he is a regular contributor on leadership. His latest book, This Land of Strangers addresses society’s breathtaking relationship decline and its impact on major social issues such as poverty, education, and global competitiveness. Richard Boyatzis, Harvard Ph.D. and co-author of the best seller Primal Leadership calls This Land of Strangers “the most important book of the decade.”
Robert is an acclaimed keynote speaker on relationships and has shared the platform at national and international conferences with such notables as: Bill Gates of Microsoft, Lew Platt, CEO of Hewlett Packard, and Dick Kovacevich, CEO of Wells Fargo. His not-profit keynotes include The Public Education Foundation Leadership Summit in Las Vegas, Values Aligned Leadership Conference at Colorado Christian University in Denver, National Guard Officer Association of Louisiana in Baton Rouge, Conference of Southwest Foundations in Colorado Springs and the Dallas Chamber of Commerce’s Executive Women’s Roundtable in Dallas.
Robert is a past Advisory Board member of Sales & Marketing Management, the University of Texas at Dallas Graduate Management School and Dallas Interfaith Housing Homelessness Prevention. He currently coaches CEOs of public and private companies on issues of strategic direction, leadership and relationships. He holds B.S. and M. A. degrees from Oklahoma State University where he was an instructor for two years. For 20 years he has taught an adult Sunday school class entitled “The Journey to Right Relationship.” Robert and Linda, his wife of 40 years, live in Dallas. They have two daughters.